An online booking system for your small business website

In short

An online booking system for a small business website lets a customer pick a service and a time directly on the business's own site, instead of being sent to a separate scheduling page. PMV Digital's BookedFlow does this on the client's own domain, with a service picker, real availability, and confirmation and reminder emails. It is included in the Get Booked plan, which is $897 a month.

A customer who wants an appointment usually wants it now, not tomorrow after a phone call back. An online booking system for a small business website lets that customer pick a service and a time slot right there on the site, at any hour, without waiting on a call. For a contractor, a salon, or a repair shop, that one feature can be the difference between a booked job and a missed one.

This post looks at what a booking system on a small business website actually needs to do, how PMV Digital's BookedFlow handles it, and what comes with the Get Booked plan.

What a booking system for a small business website needs to do

A booking system only works if it does a few things well. It needs to show real availability, not a form that just asks the customer to "request a time." It needs to know how long each service actually takes, so two appointments don't land on top of each other. It needs to confirm the booking right away, and it needs to remind the customer before the appointment so fewer people forget. A plumber, a hair stylist, and a mobile mechanic each have different service lengths and different ideas of a normal workday, so the system has to be set up around the actual business, not a generic template.

Shows real open times, not a guess
Understands how long each service takes
Sends a confirmation the moment someone books
Sends a reminder before the appointment
Works the same on a phone as on a desktop

How BookedFlow works on your own site

BookedFlow is a booking app that runs on the business's own domain, not on a separate scheduling page hosted somewhere else. A visitor picks a service and a time, and lands on the calendar without leaving the site. The service picker uses real durations and real availability, so it will not double-book a slot. Once someone books, BookedFlow sends a confirmation email, followed by a reminder email before the appointment. It works on a phone, since most people are booking from one.

Keeping the booking flow on the business's own domain, instead of sending the customer off to a different site, is the main thing BookedFlow is built to do. The client who manages the site also manages the calendar, since both live in the same place. BookedFlow is included in the Get Booked plan.

What's included in the Get Booked plan

Get Booked is $897 a month. It includes everything in Get Chosen, which itself includes everything in Get Found, plus the booking system described above.

A full Google Business Profile rebuild: categories, services, and service area
Weekly posts and review responses written in the business's voice
Plain-English monthly reporting on calls, direction requests, and searches
TapHonest, the branded tap-to-review card system, at no extra markup
A Professional Custom Website, built, hosted, and maintained
BookedFlow, the booking system, running on the business's own domain

Hosting, maintenance, and TapHonest are included in every Growth Plan, so none of that is a separate line item on top of the $897. Edits to the site, including changes to the services or times shown in the booking flow, are handled as part of the plan rather than billed separately each time.

Get Found, Get Chosen, Get Booked: the plans build on each other

These three plans are stacked on purpose. Get Found, at $397 a month, is the Google Maps work on its own: the profile rebuild, the posts, the review responses, and the reporting, which matters because a thin or incomplete Google Business Profile is one of the first things worth checking before spending on anything else. Get Chosen, at $647 a month, adds a full custom website to that Maps work. Get Booked, at $897 a month, adds the booking system on top of both.

The order matters for a reason: a booking system is only useful once people are finding the business and landing on a page that asks them to book. Get Booked is built for an owner who already wants all three pieces working together, not just one of them.

Setting up Get Booked

Growth Plans, including Get Booked, carry a one-time $497 setup fee. That fee is waived through the end of 2026. There is no separate charge for hosting, maintenance, or TapHonest, since those are included in the plan.

Owners weighing a booking system against a do-it-yourself scheduling tool should think about where the booking flow lives. A booking page that sits on a different domain, under a different name, is still a working option, but it is a separate thing to manage and a separate login to remember. BookedFlow is built into the site itself, as part of the same custom website build that makes up the rest of the plan.

Full details on all three Growth Plans, along with the Website Plan and the one-time website builds, are on the pricing page. An owner who wants to see how the Maps side works first can start with Get Found and move up to Get Booked later, since each plan is designed to add onto the last one without starting over.

The website that BookedFlow sits on is a custom build, not a page builder or a template, with a timeline laid out up front. Most of these sites go from concept to launch in about 3 days, though a larger or more complex project may take a little longer.

Questions people ask

What is BookedFlow?

BookedFlow is a booking app that runs on a business's own website, where a visitor picks a service and a time and lands on the calendar without leaving the site.

How much does the Get Booked plan cost?

Get Booked is $897 a month and includes everything in Get Chosen and Get Found, plus the BookedFlow booking system.

Does BookedFlow run on my own domain instead of a third-party booking page?

Yes, BookedFlow runs on the business's own domain rather than sending customers to a separate scheduling site.

What is included in the Get Booked plan?

Get Booked includes the Google Business Profile rebuild and reporting from Get Found, a Professional Custom Website from Get Chosen, hosting, maintenance, TapHonest, and the BookedFlow booking system.